First Data and AccorHotels Form Strategic Relationship

04:12 11/22/2017

First Data [NYSE: FDC] -0.06 (-0.36%) has entered into a strategic agreement with AccorHotels that will help facilitate global and cross-channel payments. First Data is a global leader in commerce-enabling technology, and this agreement will enable First Data to process all AccorHotels transactions. The goal is to streamline the payment process for guests and provide them with the freedom to engage in safe mobile commerce. The AccorHotels group runs 4,200 hotels, resorts and residences across 95 countries. The first phase of the new payment system will be rolled out across Accor properties in 2018, and will first appear in Germany, France and the United Kingdom.

“AccorHotels owns some of the most well-recognized hotel brands in the world, and we are delighted to form this long-term relationship with them,” said Gert Vido, Head of Corporate Institutional Sales for First Data in the EMEA region. “As we continue to strengthen our presence throughout EMEA, working with premier partners like AccorHotels will accelerate our efforts to enable global commerce for businesses of all sizes across the region.” First Data will process payments for all in-store, online and mobile transactions, thereby making booking and paying for reservations simple and secure.

“As part of our global digital plan, it is crucial to simplify the guest experience process with seamless, safe, cutting-edge mobile commerce solutions that make it easy to find, book and pay for a room anytime, across 95 countries and more than 4,200 properties,” explains Matthieu Le Louer, Vice President, Client Payment Systems at AccorHotels. In addition to simplifying the process, First Data will also provide AccorHotels with tokenization services, which will provide cardholders with a high level of security.

AccorHotels will also be provided with a Nexo central acceptance platform. This new platform will ensure that payment acceptance data will be standardized for payment service providers in the EMEA region. Regardless of the guest’s geographic location, all customers will have the same streamlined client experience.

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