Comtech Telecommunications Corp. Introduces New Text-to-911 Service in Los Angeles


 
 
10:53 12/05/2017

A company that designs and produces services for communication solutions, Comtech Telecommunications Corp. CMTL , announced that their Safety and Security Technologies segment have lunched a text-to-911 for Los Angeles citizens via Comtech’s EMedia service.

This EMedia service is a protected web-browser based platform that permits 9-1-1 call receivers to accept and respond to text messages sent to 9-1-1. This is the first launch of its kind in the United States and they are going to test the success rate in comparison to call-only counties and then compare the results.

In the first 24 hours of the launch of the service, one of Comtech’s correspondents obtained a text-to-911 message concerning a life-threatening situation. Todd Austin of the LA Police Department said, “Thanks to this service, the incident was rapidly resolved successfully, possibly saving the life of the person sending the text. When something like this happens, it’s so wonderful to see how quickly news tools are welcomed.”

This is a huge milestone for Comtech CMTL  as they can pave the way for the rest of the competitors and maybe set a trend that other counties around the U.S follow their footsteps.

CEO of Comtech CMTL , Fred Kornberg was extremely pleased with the addition of the EMedia service. He said “Text-to-911 offers citizens another way to reach 911 when it is not safe or possible for a voice call to be made. Nothing is more gratifying than knowing Comtech’s reliable E911 solutions are assisting dispatchers and first respondents in saving lives.”

Text-to-911 presents unlimited opportunities to reach a 9-1-1 dispatcher in the time of an emergency, especially when you don’t want to be heard making the call or are in trouble. The EMedia service is customer friendly and easy to use.


This article has been provided by a Chasing Markets contributor. All content submitted by this author represent their personal opinions, and should be considered as such for entertainment purpose only. All opinions expressed are those of the writer, and may not necessarily represent fact, opinions, or bias of Chasing Markets.
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